If SparkTrust PC Cleaner Plus is unable to connect to servers to check that it is up to date, you may encounter an error saying your subscription has expired, or that your subscription will expire soon.

In most cases this issue can be resolved by restarting your computer, which refreshes your internet connection and allows SparkTrust PC Cleaner Plus to attempt and connect again.

If this does not resolve your issue please contact our support department here: http://sparktrust.com/contact